Questions & Answers
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Shopping Information
Delivery charges for orders from the Online Shop?
During our holiday promotion, enjoy a flat shipping rate of just $5 on all orders. Plus, orders over $55 qualify for free shipping straight to your doorstep!
For regular orders outside the promotion, shipping costs are calculated based on your delivery address and package weight.
How long will delivery take?
Delivery typically takes 7-14 business days, depending on your location. Remote areas may require additional time.
What exactly happens after ordering?
Once you place an order, you will receive an email confirmation. Your jersey will then be processed, packaged, and shipped. You’ll also receive a tracking number to follow your package’s progress.
Where can I view my sales receipt?
Your sales receipt will be emailed to you after completing the purchase. It will also be available in your account under “Order History” if you registered an account with us.
How do I add a gift receipt to an order?
Unfortunately, we do not offer gift receipts at this time. However, you can contact our customer support team for alternative solutions.
How long do I have to return an order?
You can return your order within 30 days of delivery as long as the item is in its original condition and packaging. Please note that custom jerseys cannot be returned or exchanged.
Payment Information
How is the recipient reimbursed?
Refunds are processed to the original payment method used for the purchase. If you used a credit card, the refund will appear on your statement within 5-10 business days.
Can I be reimbursed through the original payment method?
Yes, all refunds are processed through the original payment method.
Can the country receiving the shipment be different than the country of purchase?
Yes, we ship internationally. The shipping address does not have to match the country of purchase, but shipping fees may vary.
How can I return an item?
To return an item, please contact our customer support team with your order number. They will provide instructions and a return address.
Will I receive the same product that I see in the picture?
Yes, the jerseys you receive will match the product images displayed on our website. Please note that slight color variations may occur due to lighting during photography.
Will you restock items indicated as “out of stock?”
Yes, we regularly restock popular items. Please check back or sign up for notifications to know when the item becomes available again.
Orders and Returns
Delivery charges for orders from the Online Shop?
Shipping costs will depend on the destination and weight of your order.
What exactly happens after ordering?
After placing your order, you will receive a confirmation email with your order details. We will process and package your jersey for shipment. Once your order is shipped, you’ll receive a tracking number to monitor the delivery status.
Which browser is best to use the site?
Our website works best on modern browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend keeping your browser updated for an optimal shopping experience.
How do I subscribe to the newsletter?
You can subscribe to our newsletter by entering your email address in the subscription box located at the bottom of our website. Subscribing ensures that you stay updated on our latest promotions, product launches, and exclusive deals.